1. Acceptance of Terms

By accessing and using Acute Info Solutions' website, mobile applications, and services, you accept and agree to be bound by these Terms and Conditions.

2. Services Description

• Software Development Services
• Cloud Solutions and Infrastructure
• Mobile Application Development (iOS & Android)
• IT Consulting Services
• SaaS Products and Platforms

3. User Accounts

3.1 Registration

• Provide accurate and complete registration information
• Maintain account confidentiality
• Must be at least 18 years old to create an account
• Notify us immediately of any unauthorized use

3.2 Account Termination

• Violate these Terms
• Engage in illegal or fraudulent activities
• Create security risks
• Infringe intellectual property rights

4. Payment Terms

4.1 Service Fees

• Fees are specified in service agreements or pricing pages
• All fees are exclusive of taxes unless stated otherwise
• Payment is due as specified in the invoice

4.2 Billing Cycles

Recurring services are billed monthly/annually as per the selected plan.

4.3 Late Payments

Late payments may incur interest charges and service suspension.

5. Intellectual Property

5.1 Our Intellectual Property

• Software, applications, and platforms
• Documentation and technical materials
• Branding, logos, and trademarks
• Proprietary technology and algorithms

5.2 Your Content

You retain rights to content you submit. You grant us license to use it for service provision.

5.3 License Grant

We grant you a limited, non-exclusive, non-transferable license to use our services as permitted.

6. User Responsibilities

• Use services for illegal purposes
• Violate any laws or regulations
• Infringe intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access
• Interfere with service operation

7. Mobile Applications

7.1 App Store Terms

• Apple Media Services Terms and Conditions for iOS apps
• Google Play Terms of Service for Android apps
• Additional platform-specific requirements

7.2 App Usage

• Use apps only on devices you own or control
• Apps are licensed, not sold
• Apps may update automatically

8. Service Modifications

• Modify or discontinue services
• Change pricing with 30 days notice
• Update features and functionality

9. Disclaimer of Warranties

Services are provided "as is" and "as available" without warranties of any kind.

10. Limitation of Liability

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Service interruptions or downtime

11. Indemnification

You agree to indemnify us against claims arising from your use of services or violation of these Terms.

12. Governing Law

12.1 UAE Clients

Governed by UAE Federal Law. Disputes subject to Ras Al Khaimah courts.

12.2 India Clients

Governed by Indian Law. Disputes subject to Kannur, Kerala courts.

12.3 International Clients

Governed by laws of the United Arab Emirates.

13. Termination

Either party may terminate these Terms with written notice. Termination does not affect accrued rights.

14. Changes to Terms

We may modify these Terms at any time. Continued use constitutes acceptance of changes.

15. Contact Information

• Email: support@acuteinfosolutions.com
• UAE Office: Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah
• India Office: Star Building Complex, Azhikode, Kannur, Kerala, India – 670009